Please visit our website to download and complete the Refund Application Form and email to firstname.lastname@example.org within 10 days from the cancelled show date. The refund will be processed within 45 to 60 working days upon receipt of all required information.
Effective from 3 August 2017, any person purchasing an electronic ticket (“e-tickets”) for the House of Dancing Water Show (“Show”) is required to present the e-tickets at the Box Office together with the following: (1) Credit Card used in the online transaction and (2) valid Photo ID Card / Passport of the Credit Card holder for verification of identity of the purchaser.
In case the Credit Card holder is not attending the Show and/or cannot be present at the Box Office, the person holding the e-ticket(s) is required to present the e-ticket(s) at the Box Office together with the following: (1) his/her valid Photo ID Card / Passport; (2) the photocopy of the front and back of the Credit Card used in the online transaction; (3) the photocopy of the valid Photo ID Card / Passport of the Credit Card holder; and (4) the authorization letter from the said Credit Card holder authorizing the person holding the e-ticket(s) to present the e-ticket(s) at the Box Office together with the photocopy of the front and back of the Credit Card used in the online transaction and the photocopy of the valid Photo ID Card/ Passport of the Credit Card holder for verification of the identity of the purchaser and the authority of the person holding the e-ticket(s). To avoid any delay, we recommend collecting the e-ticket(s), at least, 1 hour prior to the Show.
Any person or entity purchasing and/or holding a ticket for the Show is bound by the relevant Terms and Conditions made available and/or displayed, amongst others, at the Box Office and/or the official House of Dancing Water website as amended from time to time.
Guests who are unable to present the abovementioned documents will not be admitted to the Show unless new tickets are purchase at the Box Office.
PLEASE READ THE TERMS AND CONDITIONS OF THIS WEBSITE (THESE "TERMS AND CONDITIONS") CAREFULLY BEFORE ENTERING THIS WEBSITE. BY USING THIS WEBSITE, YOU ARE DEEMED TO HAVE AGREED TO ALL THE TERMS AND CONDITIONS AND ANY AMENDMENTS THERETO FROM TIME TO TIME.
IF YOU DO NOT AGREE TO ANY OF THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS WEBSITE.
In accordance with the laws and regulations of the Macau SAR ("Macau"), certain persons including without limitation those under the age of 18, protected persons or insolvent persons (collectively the "Specified Persons") must neither enter nor remain in the gaming areas. This Website may contain information about specific gaming facilities, activities or promotions which are not intended for any Specified Person. If you are a Specified Person, please do not access this Website.
Unless the context indicates otherwise, "we," "us," "our" refers to Melco Crown Entertainment Limited, its holding companies, subsidiaries and/or affiliates (as the case may be).
The information provided on the City of Dreams network of websites (collectively referred to as this "Website") is for reference only. Your use of this Website and/or of any information, images and/or text contained herein is governed by these Terms and Conditions. We reserve the right to change, add, delete and/or amend, without notice, at any time and from time to time any provisions of these Terms and Conditions.
All information published and/or contained on this Website is protected by laws governing intellectual property rights (the "IPR") (including without limitation copyright, trade marks and/or service marks whether registered or unregistered). The IPR is owned by us, companies related to us and/or third parties (as the case may be). No material contained on this Website may be modified, copied, transmitted, distributed and/or reproduced without our prior written consent.
Nothing contained on this Website should be construed as granting any license and/or right to use any of the information and/or material contained on this Website.
You must not use this Website in any manner and/or for any purpose which is or may be unlawful or violates any of the rights of us, our related entity and/or any relevant third party.
Whilst we have made reasonable effort to ensure that the information, images and/or text contained in this Website are accurate, reliable and free from error, we do not warrant its accuracy, adequacy and/or completeness.
ALL CONDITIONS, WARRANTIES, RESPONSIBILITIES AND LIABILITIES (WHETHER EXPRESS, IMPLIED OR STATUTORY) IN RELATION TO ANY USE OF THIS WEBSITE (INCLUDING WITHOUT LIMITATION TITLE, FITNESS FOR ANY PURPOSE, MERCHANTABILITY, STANDARD OF QUALITY OR PERFORMANCE OR ACCURACY OF ANY INFORMATION) ARE EXCLUDED TO THE FULLEST EXTENT AS PERMITTED BY ALL APPLICABLE LAWS.
UNDER NO CIRCUMSTANCES SHALL WE, OUR OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS AND/OR RELATED ENTITIES BE LIABLE FOR ANY DAMAGES AND/OR LOSS OF PROFITS WHATSOEVER WHICH RESULT FROM ANY USE OR ACCESS AND/OR ANY INABILITY TO USE OR ACCESS, AND/OR MISUSE BY YOU AND/OR ANY OTHER PARTY, OF THIS WEBSITE, AND/OR REGARDING ANY INFORMATION, IMAGES AND/OR TEXT PUBLISHED AND/OR CONTAINED ON THIS WEBSITE.
With respect to all communications made to us including without limitation, feedback, questions, comments and/or suggestions (the "Communications"):
This Website may contain hyperlinks to other websites operated by third parties. These linked websites are not under our control and therefore we are not responsible for the contents of any such linked website and/or any hyperlink contained therein. These hyperlinks are provided as a convenience only, and the inclusion of any hyperlink does not imply any endorsement of the linked website by us. Linking to any such website is at your own risk.
If you wish to have any hyperlink to this Website, you must first obtain our prior written consent which may or may not be given and/or may be subject to such conditions as we deem appropriate. Unless otherwise approved by us in writing, all permitted hyperlinks to this Website shall be connected to the front page of this Website.
We reserve the right to terminate these Terms and Conditions at any time without notice.
We reserve our right to seek all remedies available at law and/or in equity for your breaches of any of these Terms and Conditions.
These Terms and Conditions shall be binding on and ensure to the benefit of the respective successors and permitted assigns of you and us. We may freely assign any of our rights or obligations hereunder. You may not assign any of your rights or obligations hereunder without our prior written consent. A failure or delay by us to exercise or enforce any right under these Terms and Conditions will not operate as a waiver of that right or of any other right nor will any single or partial exercise or enforcement of any such right preclude any other or further exercise of that right or the exercise or enforcement of any other right.
If any provision of these Terms and Conditions is not or ceases to be legal, valid, binding and enforceable under the law of any jurisdiction, neither the legality, validity, binding effect or enforceability of the remaining provisions under that law nor the legality, validity, binding effect or enforceability of that provision under the law of any other jurisdiction will be affected.
These Terms and Conditions can be translated into other languages which are provided for reference only. In the event of any inconsistency between the English version and any translated versions, the English version shall prevail.
These Terms and Conditions are governed by and shall be construed in accordance with the laws of Macau and you hereby agree to irrevocably submit to the exclusive jurisdiction of the courts of Macau in relation to any legal actions or proceedings arising out of and/or in connection with these Terms and Conditions.
Any person or entity purchasing tickets to THODW agrees to be bound by these T&C. City of Dreams and THODW (the “Management”) reserve the right to amend, delete, and/or add to these T&C without prior notice at its sole and absolute discretion. This T&C shall be governed by the laws of the Special Administrative Region of Macau of People’s Republic of China (“Macau SAR”) and any legal proceedings related hereto shall be submitted to the exclusive jurisdiction of the courts of the Macau SAR.